Web is located at
available on the Web at https://my.spectrum.org/w3c/PrivacyPolicy.html.
Users may refer to this policy document for information on how to opt-out of use of their information.
What information do we collect?
We collect information from you when you register on our website, place an order, subscribe to our newsletter,
respond to a survey or fill out a form. When ordering or registering on our website, you may be asked to enter your
name, email address, mailing address, phone number and/or payment details where applicable. You may elect to provide
other information in your SPECTRUM 24/7 member profile or blog, although this is strictly optional. You may also browse
our site anonymously.
Some pages on our site may contain Google AdSense ads or other sponsored messages. Google and other advertisers may
to this and many other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad
How do we use your information?
The information we collect from you may be used in the following ways:
- To personalize your experience – Your information allows us to create and maintain a Web Desk with your
preferences and also allows you to navigate through premium areas of our website without having to log in repeatedly to
view each page.
- To improve our website – We continually strive to improve our the services, features and content offerings on our
website based on the information and feedback we receive from our users.
- To improve customer service – Your information helps us respond more effectively to your customer service
requests and support needs.
- To process transactions – We use Authorize.Net for payment processing. Authorize.Net is a major, reputable
processor of credit card transactions on the Web. Any financial data that you provide to us is passed directly on to
Authorize.Net's secure server. We do not see, print or store your credit card number on our server.
- To administer a contests, promotions, surveys and other site features
- To send periodic emails – These emails many include occasional newsletters, announcements, updates, special
offers and details about how to use new and existing services and features on our website. If at any time you would like
to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
All transactions are processed through a secure server. All supplied sensitive/credit information is transmitted via
Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database, where it can only
be accessed by those authorized with special access rights to such systems, and who are required to keep the information
After a transaction, as explained above, your credit card information will not be stored on our server.
Yes. Cookies are small files that a website transfers to your computer's hard drive through your Web browser,
enabling the site to personalize your experience. This personalization includes features such as maintaining "state" so
your browsing experience is seamless and does not require repetitive logins from one page to another. Cookies also allow
us to remember your preferences as you navigate through our site and when you return to the site for future visits.
Do we disclose any information to outside parties?
We do not sell, trade or otherwise divulge your personally identifiable information to outside parties. This does not
include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long
as those parties agree to keep this information confidential. We may also release your information when we believe
release is necessary to comply with the law, enforce our site policies or protect our rights, property or safety or such
rights of others. Non-personally identifiable visitor information may be provided to other parties for marketing,
advertising or other uses.
Third party links
At our discretion, we may include or offer third party products or services on our website. These offerings are made
by third party websites that have separate and independent privacy policies, thus, we have no responsibility or
liability for the content and activities of these linked sites. Nonetheless, we strive to protect the integrity of our
site and our members' privacy, and we welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online
Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their
information at anytime by logging into their Web desk on our site and clicking the "Preferences" link in the user
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We do not collect any
information from anyone under 13 years of age. Our website, products and services are all directed to users who are over
the age of 18.
Terms and Conditions
and out policies on copyrightinfringement and intellectual property at
in the foregoing paragraph.
date as follows: this policy was last modified on November 10, 2013. This policy is valid until December 31, 2040 or
until modified and updated as set forth in this paragraph.
You may choose to opt-out of our procedures for collecting information at any time by taking the following actions:
(a) close your account by deleting your SPECTRUM 24/7 account; and
(b) configure your browser to reject server cookies and allow you to browse our website anonymously.
Please note that blocking cookies will render key features on our website unusable and will make premium content on our website
unreachable. If you close your account, your Web Desk and preferences will be deleted from our database and you will no longer receive email
from us, including announcements, newsletters and other information to which you may have subscribed. A deleted account cannot be restored
if you later change your mind, and you will need to create a new account to regain access to features and services provided on our website.
Dispute Resolution and Privacy Seals
with questions, troubleshooting, complaints and unresolved issues using our website link: https://my.spectrum.org/contact-us